Cool clothing, fun accessories, great housewares, and more. You can find gently used pieces from high-end designers or framed prints and originals from beloved artists. (Check out this story about a Columbus, Ohio thrifter who found an original Picasso at one of our locations). But you can also find the basics and staples you need for your everyday on the racks and shelves in any of our stores. You'll love the price, and you'll be happy to know it's going to a good cause.
We accept cash, Mastercard, Visa, Discover and debit cards. We do not accept American Express or checks.
No, unfortunately, we are not able to accept any returned items or exchanges of any kind. All sales are final.
Unfortunately, store employees are not able to assist customers with transporting, loading, unloading or securing furniture, for liability reasons. Employees can help take your purchase out of the store to your vehicle, but are not able to assist with loading.
Unpurchased items can be held for up to 45 minutes, giving you time to shop and to make arrangements to pick up the item. Due to space limitations inside our stores, we have a policy to not reserve or hold any items longer than 45 minutes. Purchased furniture must be taken out of the store at the time of purchase. We do not offer layaways.
No, we are not able to sell items that do not have prices marked or if the price has been altered. Untagged items cannot be sold, they must go back through the production process and be repriced. If our production teams are working this will take about 20 minutes. If production crews are off, it will be repriced the next production day. You can ask an employee whether it is a production day.
Our policy is to not negotiate on pricing. Approximately 80% of the sales floor is $2.99 and under. If an item does not sell at the price marked it will go on sale at 25%, 50% and 75% off over the next 3 weeks.
On Mondays, veterans, military members and Golden Buckeyes card holders can save 10% on all items except sale tag items. You must present a valid Golden Buckeye card or Military ID card to the cashier. Plus, on the Last Tuesday of each month, all donated items in each of our thrift stores are half off. Every day we have three different sale tags- 25% off, 50% off and 75% off. Every Monday a new color is put in place.
Yes, our stores do have fitting rooms.
On the Last Tuesday of the month, EVERYTHING in each of our thrift stores is 50% off.
We are a 501(c)3 non-profit organization where every dollar you spend goes to help serve people and communities in need. The proceeds of all thrift donations and purchases go toward our programs throughout Ohio and Indiana. We provide housing for the homeless, veteran housing assistance, mental health treatment, residential reentry services for ex-offenders , and community enrichment programs like food pantries. We give thrift store vouchers to the homeless individuals, families and veterans in our programs so they can buy clothes and household items at no cost.
The reason for sorting items by color is due to sizing differences among clothing stores and many clothing items no longer having a size tag. Due to the sheer volume of new pieces we add weekly at each thrift store, sorting by color remains the most efficient and customer-focused process.
Over 40,000 new items are put out on the sales floor each week, at each location. There’s something new each time you stop by!
Yes, it is our policy that all children remain with a parent or guardian at all times. This is for the safety of your children as well as the convenience of our other shoppers. Please do not leave children unattended in shopping carts.
At the front of the store, there will be a sign that specifies which sale tags colors are on sale that week. Each week a different sale tag color is 25%, 50% or 75% off. You will find these tags throughout the store including the jewelry and showcase department located at the front of the store.
In most case the grease pencil pricing will simply rub right off. You can remove the markings by using nail polish remover, Goo Gone, rubbing alcohol or WD-40. Please use caution when using acetone on painted surfaces.
Since many neat items come and go, we can only sell merchandise in our stores. This ensures you are able to find many great items every time you shop our stores. Nothing is held back.
At this time, we do not offer gift cards or gift certificates.
Yes, you are welcome to borrow an electrical outlet in the store to test the item. Before each electronic goes out on the sales floor, we test them for power only.
Please feel free to email us directly at firstname.lastname@example.org with additional questions.