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Volunteers of America Announces Andrew A. Roberts as Chief Operating Officer

Andrew Roberts, Chief Operating Officer

COLUMBUS, OH (September 1, 2020)
Volunteers of America Ohio & Indiana announces Andrew A. Roberts has been named Chief Operating Officer (COO).

In his role as COO, Roberts will oversee all human services programs including those for military veterans experiencing homelessness, men and women with criminal justice involvement, individuals and families experiencing a housing crisis, and individuals with behavioral health needs, across the two-state organization. Roberts will also be responsible for the agency’s earned-income retail and auto donation enterprises.

“I’m always grateful to be given more opportunities to serve our clients and staff at Volunteers of America. I look forward to continuing to share my passion, knowledge, and experience. Helping people achieve their God given potential is truly a gift like no other.”

Andrew Roberts
Chief Operating Officer

As a member of the executive team for close to five years, formerly as Executive Vice President, Program Operations, and a compassionate servant leader, Roberts will ensure agency programs have effective operational and financial practices in place that meet the current and emerging needs of the 17,000 individuals annually served by the organization. He leads a team of Senior Vice Presidents and Vice Presidents of Program Operations who together, help individuals and families reach their full potential.


"Andrew is already a seasoned and trusted leader inside our Volunteers of America family. He will continue to drive our organization forward with high-performance operational and clinical standards of care to bring the best possible services to the thousands of people we serve. He is a strong partner who can help us achieve operational excellence."

John R. von Arx III
President & CEO
Volunteers of America Ohio & Indiana

Roberts received his Bachelor of Arts in American Studies with a minor in Legal Studies from Brandeis University, and a Master of Management of Human Services (MMHS) from Florence G. Heller School at Brandeis University. He earned his MBA from Harvard Business School.

Roberts lives in Dublin, Ohio with his wife and three children.